Read what’s new on the blog.

The hotel messaging landscape is evolving fast. While WhatsApp has dominated guest communication for years, 2025 will bring a dramatic shift toward AI-powered video and voice interactions that create deeper…

When most people think about hotel technology, they picture the front desk: check-in kiosks, reservation systems, maybe a chatbot answering basic questions. But AI-powered guest management goes far beyond these…

Hotels are constantly searching for ways to create more personal, engaging guest experiences while streamlining operations. AI video messaging for hotels is emerging as a game-changing solution that combines the…

Let’s be honest: introducing new technology to your hotel staff can feel like herding cats. But here’s the thing about hotel staff training AI video and voice systems: when done right, your…

The hospitality landscape in 2025 isn’t presenting you with an either-or scenario, it’s revealing a strategic alliance that’s transforming guest experiences worldwide. While AI-powered multilingual video messages excel at scalability,…

Text messages aren’t quite dead, but they’re certainly showing their age. While SMS and WhatsApp still handle a significant portion of hotel guest communication, smart properties are recognizing the limitations…

Picture this: It's 2:30 AM, and your phone rings. A business traveler just landed and needs a room for three nights. Your front desk is closed, voicemail kicks in, and…

You've invested in video messaging technology, your team is creating engaging content, and you're ready to boost revenue. But here's the million-dollar question: when should you deploy these video and…

Hotels are constantly searching for ways to create more personal, engaging guest experiences while streamlining operations. AI video messaging for hotels is emerging as a game-changing solution that combines the…

Picture this: your guest checks in and immediately gets a personalized video message welcoming them by name, suggesting a romantic dinner package because it's their anniversary, and offering late checkout…

Hotels across the globe are embracing AI video and voice technology to revolutionize guest experiences and streamline operations. Yet many properties are making critical mistakes that transform what should be…

In today's hospitality landscape, guest loyalty isn't just about clean rooms and friendly service anymore. Modern travelers expect personalized experiences that feel tailored specifically to them: and they want these…

The hospitality industry stands at a pivotal moment. While hotels have traditionally relied on face-to-face interactions and phone calls to deliver exceptional guest experiences, video and voice AI technologies are…

The hospitality industry faces a critical challenge: guests expect instant, personalized communication 24/7, but human staff can't be everywhere at once. Traditional text-based automation often feels robotic and impersonal, leaving…

Hotels are missing out on millions in revenue every year: and most don't even realize it. While you're focused on keeping rooms filled, up to 40% of your incoming calls…

The hospitality industry is experiencing a seismic shift. Gone are the days when guests were satisfied with generic, one-size-fits-all experiences. Today's travelers expect personalized, seamless interactions from the moment they…

AI-powered upselling has transformed hotel revenue strategies, with properties reporting up to 200% increases in upsell package sales. Yet despite these impressive numbers, many hotels stumble when implementing these systems,…